FAQ

Why do you work by appointment only?:

We want to provide you with the personal attention we think you deserve. The appointment is a consultation where we will discuss all your options.

Can I leave with my wig the day of my appointment?:

Yes, in most cases. We have a large selection of wigs to match your style to create the perfect look, in some cases we might need to order a specific color or style. I usually can have them in my wig studio within two to five business days.

Do you submit insurance?:

No, we provide you with a receipt, our tax ID, and a code number, for you to submit to your insurance. We suggest you call your insurance and ask if they cover a CRANIAL PROSTHESES before you come to see us, so you are fully informed of what your insurance will cover.

Do you cut and style the wigs?:

We have licensed cosmetologists to cut and style the wigs, this can be an added fee for you depending on what needs to be cut and styled on your wig. We do not cut and style wigs that have not been purchased at Defining Looks.